Register and login to your account, add your item to your cart and click ‘buy’. Once we receive the order, we will confirm the item is in stock and you may proceed with payment.
Please make sure your delivery address is correct before checking out.
Register for an account and accept the terms of our Supplier Agreement. Please send all your necessary documents to firstname.lastname@example.org or you can upload it onto our website. Your account will first have to be approved before you can start listing and making sales.
No, you can check out as a guest, however you will not be able to track your item or contact the seller using Buyizzy’s internal communications feature if you do not have an account.
Go to order status and click the return order option, if your return is approved (some items are non returnable) you will be refunded minus the original postage costs and the return postage costs.
Yes, go to order status and click the cancel order option. You may also email us on email@example.com . Cancellation fee is 5% if the item has not been despatched. Cancellation fee is 10% if the item has been despatched. . You will have to pay the return postage as well as the initial postage to yourself. Cancellation of special orders may be up to 50% depending on the item Value
Delivery costs vary, depending on how quickly you need your item and where you are located. If no delivery cost is indicated at the time of checkout, delivery for that product will be free. If your delivery address is to an outlying area, you may be required to pay an additional R180 for delivery.
The buyer usually pays for postage unless the seller has a free delivery offer. In this case, if a return is activated, the buyer will pay the return postage.
Unfortunately we only ship within South Africa.
Buyizzy will refund and return most items (minus shipping). We do not accept returns on health, beauty, games, software and electronics, unless they in their original packaging with original seals. For a full and detailed account of our returns policy, go here.
Contact the seller as soon as you receive the order with picture evidence in order to qualify for a return.
Contact the seller as soon as you receive the order. It is preferable in this case to have an unboxing video as evidence of this.
You can take advantage of Buyizzy’s 14 day money-back returns policy.
Yes, your order can be tracked using your tracking number provided to you by Buyizzy.
Please look at the right column on the product page for a better idea of when to expect your product.
Buyizzy will do our best to promote a good relationship with sellers and buyers and ensure both act according to our terms and agreements.
However, we do have a dispute resolution team and if you are at an impasse, do get in touch with your various evidences and we will aim to solve the dispute.
Go to account settings, personal information and update your information.
You can reset your password via your login email.
Buyizzy will soon offer a number of payment options including credit and debit cards and Buyizzy voucher codes, however at the moment we only accept EFT. You will be able to select the option you prefer at checkout.
firstname.lastname@example.org with your question.